What currency are your prices listed in?
All prices are shown in USD (U.S. Dollars).
When will my order ship?
Orders are typically processed within 1 to 3 business days.
Once processed, shipping times are as follows:
- USA: 3–7 business days
- Canada: 5–10 business days
- United Kingdom: 3–7 business days
- Australia: 8–20 business days
Can I return my order if I’m not satisfied?
Yes, we accept returns for unused, undamaged products in original packaging.
To request a return, contact us within 14 days of delivery (or within 21 days of purchase, whichever comes first).
Please email support@vegasgenix.shop with your order number or a copy of your receipt before sending anything back.
Note: If your order is still in transit, please wait for it to arrive before initiating a return.
Can I cancel my order?
Yes, you can cancel your order within 24 hours, as long as it hasn’t been shipped.
Once the item has shipped, you’ll need to wait for it to arrive and return it with a reason for cancellation.
What if I entered the wrong shipping address?
If you made a mistake in the delivery address, please contact us within 1 day of placing your order.
Once the item is in transit, we are unable to make any changes.
Email us at support@vegasgenix.shop as soon as possible.
How long does shipping take?
Shipping times vary by region:
- USA: 3–7 business days
- Canada: 5–10 business days
- United Kingdom: 3–7 business days
- Australia: 8–20 business days
I still have questions. How can I reach you?
We’re happy to help!
Email us at support@vegasgenix.shop and we’ll get back to you as soon as possible.
To speed up your request, please include your order number and describe the issue clearly.
VegasGenix Contact Information:
Address: 30 N Gould St Ste R, Sheridan, WY 82801
Phone: +1 (307) 400-8820
Email: support@vegasgenix.shop
